Alan Hensel
Senior Product Designer who transforms complex enterprise workflows into scalable, high-impact digital products that drive efficiency, retention, and business growth.
Product Designer
@
Catchpoint
Jan 2021 - May 2026
Chicago (Remote)
End-to-End Ownership: Led UX strategy across 3 core SaaS platform lines, driving end-to-end design from ambiguous problem space to final feature execution for enterprise operational teams.
Workflow Optimization & Efficiency: Designed and optimized multi-step administrative and diagnostic workflows, simplifying complex data inputs and alerting logic to eliminate friction and boost daily task speed.
AI-Enabled Workflow Integration: Directed the integration of AI-assisted logic and automated workflows into product interactions, helping users distill complex system insights and make faster operational decisions. Design System Scalability: Maintained and expanded a multi-product enterprise design system; built reusable Figma component libraries, interaction specs, and design pattern governance across multi-disciplinary teams.
Accessibility & Compliance Alignment: Spearheaded platform-wide overhauls to achieve WCAG 2.1 AA compliance, partnering with engineering and compliance stakeholders to meet high-trust accessibility standards.
User Research & Usability Testing: Conducted direct user research and usability studies with power users and business operators; documented workflow tradeoffs and logic to align Product, Engineering, and leadership. Business Impact: Redesigned billing and onboarding flows to secure an additional $1.8M in annual recurring revenue.
Product Designer
@
Catchpoint
Jan 2021 - May 2026
Chicago (Remote)
End-to-End Ownership: Led UX strategy across 3 core SaaS platform lines, driving end-to-end design from ambiguous problem space to final feature execution for enterprise operational teams.
Workflow Optimization & Efficiency: Designed and optimized multi-step administrative and diagnostic workflows, simplifying complex data inputs and alerting logic to eliminate friction and boost daily task speed.
AI-Enabled Workflow Integration: Directed the integration of AI-assisted logic and automated workflows into product interactions, helping users distill complex system insights and make faster operational decisions. Design System Scalability: Maintained and expanded a multi-product enterprise design system; built reusable Figma component libraries, interaction specs, and design pattern governance across multi-disciplinary teams.
Accessibility & Compliance Alignment: Spearheaded platform-wide overhauls to achieve WCAG 2.1 AA compliance, partnering with engineering and compliance stakeholders to meet high-trust accessibility standards.
User Research & Usability Testing: Conducted direct user research and usability studies with power users and business operators; documented workflow tradeoffs and logic to align Product, Engineering, and leadership. Business Impact: Redesigned billing and onboarding flows to secure an additional $1.8M in annual recurring revenue.
Product Designer
@
Panopta (Acquired by Fortinet)
Mar 2019 – Jan 2021
Chicago (Remote)
0 to 1 Mobile Product Launch: Owned the end-to-end design of Panopta’s first iOS and Android native applications from scratch, navigating strict platform security and compliance parameters.
Foundational Design System: Created the company’s initial design system, defining micro-interactions, layout grids, and core UI patterns to accelerate cross-functional development velocity by 35%.
Operational Workflow Streamlining: Streamlined dynamic management workflows for system operators, reducing configuration setup friction and improving day-to-day usability.
Cross-Functional Collaboration: Partnered closely with Product Management, Engineering, and Security teams to resolve technical trade-offs without compromising user experience or workflow continuity.
Product Designer
@
Panopta (Acquired by Fortinet)
Mar 2019 – Jan 2021
Chicago (Remote)
0 to 1 Mobile Product Launch: Owned the end-to-end design of Panopta’s first iOS and Android native applications from scratch, navigating strict platform security and compliance parameters.
Foundational Design System: Created the company’s initial design system, defining micro-interactions, layout grids, and core UI patterns to accelerate cross-functional development velocity by 35%.
Operational Workflow Streamlining: Streamlined dynamic management workflows for system operators, reducing configuration setup friction and improving day-to-day usability.
Cross-Functional Collaboration: Partnered closely with Product Management, Engineering, and Security teams to resolve technical trade-offs without compromising user experience or workflow continuity.
Junior Designer
@
SpencerStuart
Sept 2018 – Mar 2019
Chicago
Modernized brand identity and digital publication collateral across 12 global offices, expanding team content product 2.5x under tight deadlines.
Spearheaded creation of a high-fidelity visual design system that cut asset production time by 35% for global executive presentations.
Junior Designer
@
SpencerStuart
Sept 2018 – Mar 2019
Chicago
Modernized brand identity and digital publication collateral across 12 global offices, expanding team content product 2.5x under tight deadlines.
Spearheaded creation of a high-fidelity visual design system that cut asset production time by 35% for global executive presentations.
Tools powering my work
Skills
Product design
UX research
User flows
Usability testing
Design systems
Prototyping
Interaction design
Wireframing
Information architecture
Accessibility (WCAG)
Product Strategy
Agile Development
Journey Mapping
Visual design
Illustration
Branding
Education
Education
Bachelor of Fine Arts Industrial Design
2015 – 2018 · School of the Art Institute of Chicago
Certifications
Certifications
AI for UX Designers Certificate
DesignLab · Nov 2026
Product Management Certificate
Pragmatic Institute · Sep 2022
UX Design Certificate
General Assembly · Jan 2020